Key Objectives

1. Reduce Payment Processing Time: Minimize the time customers spend waiting to pay their bills.
2. Enhance Customer Experience: Provide a seamless, convenient, and contactless payment option.
3. Improve Operational Efficiency: Reduce the workload on staff related to payment processing.
4. Increase Payment Security: Ensure secure transactions to build customer trust.

Key Features:

1. QR Code Generation:

• • Unique QR codes for each table and bill.
  • Dynamic QR codes generated for real-time billing.

2. Mobile Payment Integration:

• • Compatibility with popular payment platforms like Apple Pay, Google Pay, and various credit/debit cards.
  • Integration with the restaurant’s existing Point of Sale (POS) system.

3. Customer App Interface:

• • User-friendly app interface for customers to scan QR codes, view bills, and make payments.
  • Option for customers to split bills and add tips.

4. Security Measures:

• • End-to-end encryption for all transactions.
  • Secure authentication methods to prevent unauthorized access.

5. Notifications and Receipts:

• • Real-time notifications to customers and restaurant staff upon successful payment.
  • Digital receipts sent to customers via email or within the app.

 

Development Stages

1. Development:

• • Front-End: React
  • Back-End: Python
  • Database:MYSQL.
  • API Integration: Integrated with third-party payment gateways (Stripe, PayPal).

2. Testing:

• • Conducted unit testing, integration testing, and user acceptance testing (UAT).
  • Piloted the system in the restaurant for a week to gather real-world feedback and identify issues.

3. Deployment:

• • Rolled out the system in phases, starting with selected tables before a full-scale deployment.
  • Provided training sessions for restaurant staff on using the new system.

4. Maintenance and Support:

• • Ongoing technical support and regular updates to enhance features and security.

 

Conclusion

The implementation of the QR code scanning payment system at  the  Restaurant successfully achieved its objectives, resulting in a more efficient payment process, enhanced customer experience, and improved operational efficiency. The project not only met but exceeded the expectations of both the restaurant management and its customers, setting a new standard for payment convenience in the hospitality industry.